Re: Password reset

by EA_Mako
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Original Post

Accepted Solution

Password reset

★★★ Newbie

Hello everyone,

 

I have an issue that´s revealing a true embarrassing, as I have tried several times to get access to my EA account to play the game. I've tried to link to my PS account (Elduda_8), but everything i can find is to see the "Password has been expired" and they're linking me to insert a new password. How can I fix the issue?

 

Best Regards and have a good play!

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Accepted Solution

Re: Password reset

Community Manager

Hey @e0458c6e70548f48,

 

Just to be sure, you've tried these steps to reset your EA account password, not the one for your PSN account, is that right?

 

If so and you're still running into trouble getting into the account, please contact support directly as they'll likely need to assist with locating and updating the correct account login info.

Mako.png

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Message 2 of 2 (184 Views)

All Replies

Re: Password reset

Community Manager

Hey @e0458c6e70548f48,

 

Just to be sure, you've tried these steps to reset your EA account password, not the one for your PSN account, is that right?

 

If so and you're still running into trouble getting into the account, please contact support directly as they'll likely need to assist with locating and updating the correct account login info.

Mako.png
Message 2 of 2 (185 Views)