Origin won't open.

by PoppyCotton
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Original Post

Origin won't open.

★ Novice

So, I've installed and uninstalled Origin multiple times. I've uninstalled it the 'hard way' and the 'easy way' according to the official website. The problem is that I can install Origin but whenever I try to run it normally it does nothing. When I try to run it as an administrator it will open a permission box asking if I'll allow it to make changes to my computer. When I click yes, it will go away and a loading icon will appear beside my cursor, disappear and nothing will happen. This has been happening for about 3 months and I can't seem to find a fix at all.

Message 1 of 3 (662 Views)

Re: Origin won't open.

Community Manager
First thing to try is clearing the Origin Cache to see if it helps.

You can clear the Origin Cache by following the steps below:
1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin


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Message 2 of 3 (650 Views)

Re: Origin won't open.

★ Novice

I've done this and I've downloaded the installer from the website and when I run it as an administrator, it does nothing.

Message 3 of 3 (599 Views)