Origin to EA APP

by a308ab611f3bf011
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Origin to EA APP

★★★ Newbie

Hey, all my games is gone and it has linked me to an old mail adress so I cant connect and see my games ... :-(

 

It happend when EA APP came out, and I just said * IT and went to Steam but now I must get i to work ... !

 

 

Who can help me from EA ... ?

 

 

 

Best Regards

 

Thomas Thomsen

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Accepted Solution

Re: Origin to EA APP

Community Manager

Hey @a308ab611f3bf011,

 

If you're not seeing any games listed in your account, that typically would indicate you have another email address that was used in the past.

 

If you have an old email linked to the account that you're unable to access, our support team will need to help verify and update that information so you can sign back in.

 

We're unable to make any changes on the forums, so please create a case here to reach out to our support team so they can assist further, thanks!

Mako.png

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Message 2 of 2 (85 Views)

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Re: Origin to EA APP

Community Manager

Hey @a308ab611f3bf011,

 

If you're not seeing any games listed in your account, that typically would indicate you have another email address that was used in the past.

 

If you have an old email linked to the account that you're unable to access, our support team will need to help verify and update that information so you can sign back in.

 

We're unable to make any changes on the forums, so please create a case here to reach out to our support team so they can assist further, thanks!

Mako.png
Message 2 of 2 (86 Views)