Origin: installing latest version takes forever

[jinseouls]

Can someone please help me with downloading Origin? It keeps loading on the 'installing latest version' page (check file). I tried downloading it multiple times but it never worked. Im quite frustrated since ive had this problem for a long time now ( approximately 2-3 Months ). I also tried looking up other solutions to my problem but nothing worked. Thank you very much!

[Kabouki1965]

Hi @jinseouls,

It just stays there and nothing happens, right? No error messages, nothing, right? The internet connection on your PC is normal?

You can try this:

Ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.
The ports to open are:
TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
UDP: 1024-1124; 18000; 29900
You can also try turning off the router's firewall to see if it helps.

You might also have your Origin in some weird state. It doesn't hurt to clean the Origin cache and see how it goes. To do this follow the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

I hope one of these things will help you, if not, post what happened, so we can help you further.