Origin disconnect my internet connection

[Gladiatous]

When I'm log in to origin program it disconnect my internet connection,does anyone knows the answer for this problem?

(sorry for my English)

[Gladiatous · Accepted solution]

Guys I found the solution,I have a Thomson TG585 v8 router and I upgrade the firmware to 8.2.7.8 and it works now I log in to Origin without disconnect my internet.

[yahel_1]

This feature, Auto Disconnect was disabled by default in Windows,but Internet Explorer 8/9, sometimes it may make problems.For IE8 follow the steps to disable Auto Disconnect..

-open IE8, from Tools menu>select Internet Options>select Connections tab

-make sure your Broadband connection set as default and Always Dial my Default connection is selected for your connection.

-click “Settings”  and under Dial-up Settings click “Advanced” button  and uncheck or remove tick mark for Disconnect when connection may no longer be needed and click “Ok”  three times to save the changes.

After you have followed the above steps,make sure you are the administrator, run the setup file Origin with Admin rights.

I hope this helps.

Solved your question ? ...please hit Accept As Solution on the post they did so others know it worked or have the curtsy to say " Thanks, but it didn't work "

[Gladiatous]

Thanks, but it didn't work,sorry that I late to answer I have set as default program internet Explorer but it didn't work either with Mozilla and Chrome,I have disabled Upnp but it didn't work,what else can I do?

[Gladiatous · Accepted solution]

Guys I found the solution,I have a Thomson TG585 v8 router and I upgrade the firmware to 8.2.7.8 and it works now I log in to Origin without disconnect my internet.

[yahel_1]

It is very good that you solved but please hit Accept As Solution on the post they did so others know it worked

Thanks!:cathappy:

[xMyint]

Hi, I have the exact same problem and the same router as you. How can I upgrade my firmware?

[EA_Barry]

@xMyint

After a quick Googling, I found the below link.

This is a third party link that has nothing to do with EA and is posted with the provision that any changes you make are done at your own risk:

https://support.zen.co.uk/kb/Knowledgebase/Speedtouch-Thomson-Firmware-Upgrade

[Unnamed966512]

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