Origin Friends List Shows 0 of 0

by namx01
Reply

Original Post

Origin Friends List Shows 0 of 0

★ Novice

origin error report : 0def8a6f70132e9a This just started yesterday 05/29. All games play fine , it's just the friends list that isn't correct. Tried all the troubleshooting tips even though no settings had been changed.

Message 1 of 4 (457 Views)

Re: Origin Friends List Shows 0 of 0

Community Manager

@namx01 Can you try clearing the Origin cache to see if it help.

 

 

  • Completely log out and close down Origin
  • Hold down the Windows key and R
  • Type in "%ProgramData%" (without quotes) and click OK
  • Now open the Origin folder.
  • Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  • Hold down the Windows key and R
  • Type in "%AppData%" (without quotes) and click OK
  • This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  • Click on the word "AppData" at the top of your window
  • Open the Local folder here
  • Delete the Origin folder listed here
  • Restart your PC and log back into Origin

Let me know how you get on. 

 

Darko.png
Message 2 of 4 (434 Views)

Re: Origin Friends List Shows 0 of 0

★ Novice

Did that yesterday. Did not fix the issue. I reverted my system back to an image 12 days prior to the problem showing up and it was still the same. I have not redone what you mentioned on this image yet however I don't think it would be any different.

Message 3 of 4 (402 Views)

Re: Origin Friends List Shows 0 of 0

★ Novice

I noticed that there were some security updates available for my router so I upgraded the firmware and also redid the port forwarding and so far today all is working with the friends that I add, the ones from the prior list never came back.

Message 4 of 4 (359 Views)