ORIGIN IS BROKEN?? PLEASE HELP

by paperpeach
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Original Post

ORIGIN IS BROKEN?? PLEASE HELP

[ Edited ]
★★ Novice

I downloaded Topaz Studio and all it's plugins to edit photos, and after I did this, Origin doesn't work. The window becomes about 4 sizes too large for the screen (the same as what happened with Topaz before I removed it), the cursor moves very slowly and after a few minutes it displays a diagnostic message and urges me to close the program. I cleared my game's cache several times, uninstalled Topaz, uninstalled Origin, reinstalled it, cleared the caches again, but it refuses to work. How can I fix this problem?

Message 1 of 8 (656 Views)

Re: ORIGIN IS BROKEN?? PLEASE HELP

Champion (Retired)

Is it only Origin that becomes larger or does the game also become larger? Is other windows Apps also larger?

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Message 2 of 8 (634 Views)

Re: ORIGIN IS BROKEN?? PLEASE HELP

★★ Novice
Origin becomes larger, the game doesn't even have a chance to come up. No other windows apps are affected.
Message 3 of 8 (619 Views)

Re: ORIGIN IS BROKEN?? PLEASE HELP

Champion (Retired)

I would recommend that you completely uninstall Origin following the guide here:

http://help.origin.com/en-us/help/origin/origin/manually-uninstalling-origin#hard-way

 

Make sure you choose the hard way. After that download and install the latest version of Origin.

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Message 4 of 8 (607 Views)

Re: ORIGIN IS BROKEN?? PLEASE HELP

★★ Novice
I did this before but I will try again
Message 5 of 8 (603 Views)

Re: ORIGIN IS BROKEN?? PLEASE HELP

★★ Novice
Yeah it didn't work, it's still as broken as before
Message 6 of 8 (558 Views)

Re: ORIGIN IS BROKEN?? PLEASE HELP

Champion (Retired)

And you did follow instructions for the hard way? Not just the easy/normal uninstall?

Tagging @crinrict for input.

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Message 7 of 8 (534 Views)

Re: ORIGIN IS BROKEN?? PLEASE HELP

★★ Novice
yeah i did it the hard way
Message 8 of 8 (531 Views)