No Connection?

[ThePinguinGamer]

Ok so here is my problem, Everytime I click on The Sims 4 it says that Im not connected to the Internet but I can use google and all of that so I am!

[yahel_1]

Hi @ThePinguinGamer

Ensure that your Firewall and/or Antivirus are not blocking the connection. The easiest way would be adding an exception for the Origin Client.You need to do this; add firewall/antivirus exceptions for Origin and open the needed ports http://help.ea.com/en/article/connection-issues-with-origin/#1

Perform a Clean Boot https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/. 

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

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My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

[ThePinguinGamer]

Tried everything there was to try, But nothing worked. This is the message I get:

Could not connect to the internet.
To install Origin you need an Internet connection. However, we were unable to connect to the Internet, please check your connection and try again. You can also download the latest version of Origin here

[yahel_1]

Hi @ThePinguinGamer

Please excuse me for answering you so late,mate.

Make sure Time/Date is correctly set in your machine.

Clear DNS cache https://help.ea.com/en/help/pc/how-to-flush-dns-cache-for-windows/

Clear hosts file http://support.microsoft.com/kb/972034

Clear the browser cache: https://help.ea.com/en/help/faq/clearing-your-browsers-cache

Restart your machine.

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My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).