My Games are no longer linked to my origin account

[gingera2z]

I'm trying to play the collection of SIMS3 games that i purchased over the history of the franchise.  To my knowledge, the only way I can access these now or then was thru my Origin account.  Last year I had to reset my laptop and as a result have not logged back into the game to play until trying this week.  None of the games that I've purchased are linked to the account...

[jrrdw · Accepted solution]

Have you tried contacting EA? If you haven't yet follow the instructions on this page: https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

[jrrdw · Accepted solution]

Have you tried contacting EA? If you haven't yet follow the instructions on this page: https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100