My Account Has Been Hacked And Taken Over!

[Smithy3920]

Hello,

I have just come across an email I apparently had in June of last year saying that my primary email had been changed as well as the password. I have not played with origin for nearly a year due to person issues and schoolwork. would I be able to get it back as it has everything I played and purchased in that account. For example Battlefield 4 Premium Edition, Star wars Battlefront I and Command And Conquer.

I Have attached the Email I received in June of 2017 which displays the email of the hacker and it says that my email had been changed

Please help, Thanks

p.s I have had to make another account to submit this report what will happen to it depending on the outcome of my old account?

[EA_Darko · Accepted solution]

@Smithy3920 Best thing to do is speak with our live support who will be able to get you sorted.

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat

[EA_Darko · Accepted solution]

@Smithy3920 Best thing to do is speak with our live support who will be able to get you sorted.

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat