Re: Lost my Battlefield One game settings and Campain Progression

by yahel_1
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Lost my Battlefield One game settings and Campain Progression

★★★ Novice

Need Help!!! Just like that, no more settings, no more campain progression. How to reload my cloud saved or else?????

 

Message 1 of 6 (1,673 Views)

Accepted Solution

Re: Lost my Battlefield One game settings and Campain Progression

★★★ Novice

Thank's again Yahel_1,

I called them and there is nothing they could do. My game progression seems to be lost forever. It's a fun game so if I wish, I'll do it again. Now! I mostly play online. I managed to rescue my settings. I went to C:\Users\username\Documents\My Games\Battlefield 1, but they were also of the date after so unuseable. But I remembered that before I played to the Battlefield 1 CTE. so I went to C:\Users\username\Documents\My Games\Battlefield 1 CTE and copied the settings folder to BF1 and Voila! It worked. Just a few minor adjustments and I was ready to go. Thank you again for your time.

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Message 5 of 6 (1,734 Views)

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Re: Lost my Battlefield One game settings and Campain Progression

★★★★★ Expert

Hi @MistaFunkyDoodle

 

You can try this steps,mate:

 

Delete temp files: open the Start Menu and type %temp% in the Search field  or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped.

 

Clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/

 

Restart your machine .

 

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

 

I wait your feedback,mate.Wink


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

Retired champion.
Message 2 of 6 (1,647 Views)

Re: Lost my Battlefield One game settings and Campain Progression

★★★ Novice

Thank you Yahel;

But in my case it did not work. I did everything rebooted than when origin restarted it asked me if I wanted to use the cloud or local, both suggested were of the same date and had no setting and campain. So I think I am *. Unless there is a way to load previous date like a backup of somme sort.

Message 3 of 6 (1,619 Views)

Re: Lost my Battlefield One game settings and Campain Progression

★★★★★ Expert

Ok @MistaFunkyDoodle

 

You can try this : your Battlefield 1 save game file can be found by default here: C:\Users\username\Documents\My Games\Battlefield 1.

 

NOTE if your issue persist :

 

You need to create an incident using the Talk to a Game Advisor link on the left, and a Game Advisor will assist you.


Select Battlefield 1 from the list.


Select a topic for the best results.


Scroll to the bottom and select Contact Us.


Select your platform and list a short description of your problem.


Select live chat or call me to request a call back from an advisor

 

 

 --For Live Chat try to use Internet Explorer and you need to change your country of residence to the United Kingdom from the menu at the top of the screen.

 

- In most countries are available between 09:00-21:00 Monday-Saturday


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

Retired champion.
Message 4 of 6 (1,577 Views)

Re: Lost my Battlefield One game settings and Campain Progression

★★★ Novice

Thank's again Yahel_1,

I called them and there is nothing they could do. My game progression seems to be lost forever. It's a fun game so if I wish, I'll do it again. Now! I mostly play online. I managed to rescue my settings. I went to C:\Users\username\Documents\My Games\Battlefield 1, but they were also of the date after so unuseable. But I remembered that before I played to the Battlefield 1 CTE. so I went to C:\Users\username\Documents\My Games\Battlefield 1 CTE and copied the settings folder to BF1 and Voila! It worked. Just a few minor adjustments and I was ready to go. Thank you again for your time.

Message 5 of 6 (1,735 Views)

Re: Lost my Battlefield One game settings and Campain Progression

★★★★★ Expert

 

We're welcomeStandard smile @MistaFunkyDoodle


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

Retired champion.
Message 6 of 6 (1,550 Views)