December 2017
EA was no help at all this is ridiculous
February 2018
Agreed! I contacted EA as suggested and all the man I talked to could offer was a discount on games. I am NOT rebuying all of the games I have bought! He said that he could reset my password by sending me a reset link to my email, but I have the same problem everyone else on here has! I do not have access to that email. It's BS.
February 2018 - last edited February 2018
Well you need to prove to EA that you're the actual owner of the account in some way. Usually you can answer the security question, did you not get that option?
Or maybe if you bought any of the games as a disk with a code you can take a photo with that or something, or provide them with proof of purchase for any of the games. It was be stupid if EA gave access to accounts without getting proof first
June 2018
EA is completely useless. This * worked for me today, then I get a new PS4 and I can't log in to Madden to play online. And their only option is "Call our agents". You * faces don't help,either. * you, EA. What are you trying so hard to protect? Your reputation? Not much left.
June 2018
October 2018
Same issue. Got a call back. Rep told me that since i dont have access to the email i had to go out and spend more money on the games i already own due to "company policy". This is such *. Money grubbing piece of * company. I will never buy from ea or origin again. I might as well delete all of my accounts.