@jasoniae17 wrote:
Hello my name is Jasoniae. I ordered a game from you guys in the middle of September. Your company emailed me a confirmation saying that my package has been sent. Unfortunatley I still havent recieved this package and I would like my money back if I do not figure out what is going on
Hello,
Your best option here is to contact our Billing Department directly to find the status of your order, which is located at http://help.origin.com, then look for the "Contact Us" button on the right side.
Please note that if you purchased physical goods, you should've also received a tracking number within that email, signifying where your package currently is. Regardless, a Customer Support representative should be able to help you out.
