Re: I want to delete my account

by EA_Lanna
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Original Post

I want to delete my account

★★★ Newbie

I want to delete my account, I accidentally linked the wrong account to my xbox and now can't play apex. It would be easiest to just completely delete my account.

 

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Re: I want to delete my account

★★★ Newbie
@zachyplease Additionally, none of the help links on the topic work can someone just give me a link to talk to support directly
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Re: I want to delete my account

Community Manager

Hi @zachyplease

 

I would not recommend deleting the EA account linked to your Xbox. In our EA Help article, 'How can I close my EA Account?', it shares this:


@EA_Help wrote:

...Here’s what will happen, and what you can and can’t do if you delete your EA Account:...

  • You won’t be able to use any platform accounts that you’ve connected to your EA Account, on another account. If this is why you’re requesting a deletion, let us know so we can help you another way....

If you delete the EA account linked to your Xbox, you won't be able to play any EA games on that Xbox after that point. 

 

There might be a better option for you. The support team can help make a recommendation if you get in touch with them directly. Use the steps in this guide to create a help case to reach them: 

- EA_Lanna

 

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