I think i beek hacked and they sold icon Casillas on min price

by alianc
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I think i beek hacked and they sold icon Casillas on min price

★★ Novice

I thinck i been hacked, they sell a lot of my players on min price including a ICON casillas that cost me 250,000 coins its posible get that back?

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Re: I think i beek hacked and they sold icon Casillas on min price

Community Manager
Hey @alianc,

If you suspect that your account has been compromised, then you need to immediately reach out to our live support team. They can help you re-secure your account:

https://help.ea.com/en/contact-us/

Once your account is safe, they'll be able to take a look at how they can help you with your missing content. I recommend starting a chat if possible, as it's the fastest way to protect your acount.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

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Message 2 of 5 (406 Views)

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Re: I think i beek hacked and they sold icon Casillas on min price

Community Manager
Hey @alianc,

If you suspect that your account has been compromised, then you need to immediately reach out to our live support team. They can help you re-secure your account:

https://help.ea.com/en/contact-us/

Once your account is safe, they'll be able to take a look at how they can help you with your missing content. I recommend starting a chat if possible, as it's the fastest way to protect your acount.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Message 2 of 5 (407 Views)

Re: I think i beek hacked and they sold icon Casillas on min price

★★ Novice
@EA_QueenBee I have secured my account. change password and activate 2 factor auth. i allready contact support and email this post.
Message 3 of 5 (397 Views)

Re: I think i beek hacked and they sold icon Casillas on min price

Community Manager
@alianc,

In that case, you'll have to wait for live support to get back to you. I'm afraid that we're not able to help with account issues/missing content here on the forums, but hopefully you'll get a reply before too soon.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Message 4 of 5 (394 Views)

Re: I think i beek hacked and they sold icon Casillas on min price

★★ Novice
Ok, Thanks, EA contact me allready, Im new in this.
Message 5 of 5 (356 Views)