Re: I need help logging in to my EA Account

by EA_Pythia
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Original Post

I need help logging in to my EA Account

[ Edited ]
★★★ Newbie

my gmail account has been changed and linked, I can't log in to my account

 

[attachements removed - private information]

Message 1 of 4 (203 Views)

Re: I need help logging in to my EA Account

Community Manager

Hello @R3yaaX,

 

please contact EA Support as it looks like you might've been hacked. The EA Support can help you secure your account.

 

https://help.ea.com/en/help-home/ 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Message 2 of 4 (195 Views)

Re: I need help logging in to my EA Account

★★★ Newbie

no one is helping me, I want live support

Message 3 of 4 (174 Views)

Re: I need help logging in to my EA Account

Community Manager

Hello @R3yaaX,

 

if you contact Support through that website, you should be able to start a live chat.

 

For that, please choose the product "EA app", and then choose "I need help with my hacked account", where you should then be able to choose the live chat or the e-mail option to contact support.

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Message 4 of 4 (152 Views)