Re: I lost my phone and I can’t access my fifa email or back up code

by EA_Mako
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I lost my phone and I can’t access my fifa email or back up code

[ Edited ]
★★★ Newbie

I lost my phone and I can’t access my fifa email or my back up code how do I sign my fifa account 

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Re: I lost my phone and I can’t access my fifa email or back up code

Community Manager

Hey @hyytgGgh55,

 

As mentioned by @Pakora09, if you no longer have access to the email registered on your account, you'll want to get in touch with our support team directly so they can help get that information updated.

 

You can create a case here to get started speaking with our support team. They'll need to work with you to verify some other information about the account, but should be able to help make the necessary changes after that point.

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Re: I lost my phone and I can’t access my fifa email or back up code

★★ Novice
@hyytgGgh55 please reach out the EA help support so they can help you and change the email .
Message 2 of 3 (156 Views)

Re: I lost my phone and I can’t access my fifa email or back up code

Community Manager

Hey @hyytgGgh55,

 

As mentioned by @Pakora09, if you no longer have access to the email registered on your account, you'll want to get in touch with our support team directly so they can help get that information updated.

 

You can create a case here to get started speaking with our support team. They'll need to work with you to verify some other information about the account, but should be able to help make the necessary changes after that point.

Mako.png
Message 3 of 3 (129 Views)