I have tried to link my EA account to my Xbox One and it will not work

[beastlyxander]

I have tried to link my EA account to my Xbox One and it will not work. It states that I need to reset my credentials, which I have done, but it it won't update after I have reset the password. I have signed into my updated EA account on my internet server on my xbox, it logs in successfully, but that does not resolve the issue. I tried logging in through help . ea . com and using sign-in through xbox live account and am still getting "invalid credentials" error message. How does one update credentials through xbox live or Microsoft account? I can see my EA subscription through my MS account and payment is active and UTD. Also, my xbox does not appear on my ea devices in my account but due to my credentials being "invalid" it wont let me login through xbox live, thus I cannot relink my xbox. Please help... I've been trying to resolve this issue for a month now.

[EA_Barry · Accepted solution]

@beastlyxander 

Find your EA Account email address using your game or Origin

Try resetting your EA Account password. This will help in most cases.

If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast. 

Contact us for help if you’re still having trouble.

Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

Thanks.

[EA_Barry · Accepted solution]

@beastlyxander 

Find your EA Account email address using your game or Origin

Try resetting your EA Account password. This will help in most cases.

If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast. 

Contact us for help if you’re still having trouble.

Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

Thanks.

[VampJ3d1]

I have had the same problem and nothing fixes it at all.

[EA_Darko]

Did you try all the steps suggested above @VampJ3d1?

Darko 

[awnw619h277g]

@EA_Barry what a * help response