Re: I have internet connection but Origin won't connect

by EA_Darko
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Accepted Solution

I have internet connection but Origin won't connect

★★ Novice

Yesterday I attempted to open Origin but it said it needed to update. It then came up with the message I have attached below. Despite the fact I am definitely connected to the internet.

I tried this a few times, then when it didn't work I followed the suggestion on the pop up - reinstall Origin.

This made things worse. 

Now it won't even install it and I am still getting the same message every time I click on it.

I have McAfee Firewall installed but I have checked and it allows connection to Origin- any suggestions for what to try next???

 

 

 

Message 1 of 20 (26,430 Views)

Accepted Solution

Re: I have internet connection but Origin won't connect

Community Manager

@PersimmonBadger  Can you please try the following steps and let me know how you get on. 

 

 

Darko.png

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Message 2 of 20 (26,471 Views)

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Re: I have internet connection but Origin won't connect

Community Manager

@PersimmonBadger  Can you please try the following steps and let me know how you get on. 

 

 

Darko.png
Message 2 of 20 (26,472 Views)

Re: I have internet connection but Origin won't connect

★★★★ Novice

had the same issue just uninstall origin and download new one problem solved

 

Message 3 of 20 (26,353 Views)

Re: I have internet connection but Origin won't connect

★★ Novice
Tried a few of these and I’m not sure which one worked but origin is now working for me again! Thank you
Message 4 of 20 (26,340 Views)

Re: I have internet connection but Origin won't connect

Community Manager

@PersimmonBadger Great to hear, enjoy your gaming. 

Darko.png
Message 5 of 20 (26,316 Views)

Re: I have internet connection but Origin won't connect

★★ Novice
@PersimmonBadger I had this same issue... after many types of suggested things to do... one of the things fixed it so i gave it no mind. Now its happening again and nothing seems to help... No other programs have issues... WHY ORIGIN...WHY
Message 6 of 20 (24,767 Views)

Re: I have internet connection but Origin won't connect

★★★★ Novice

Having the same issue, uninstalling and reinstalling didn't work, now it won't install. Same error message. Also tried turning off Antivirus which has been happy with Origin for over a year, that did nothing either,

Message 7 of 20 (20,547 Views)

Re: I have internet connection but Origin won't connect

Community Manager

Hey @HintofSarcasm did you try the steps I shared above?

 

Darko

Darko.png
Message 8 of 20 (20,530 Views)

Re: I have internet connection but Origin won't connect

★★★ Newbie

Having this issue now

Message 9 of 20 (19,352 Views)

Re: I have internet connection but Origin won't connect

Community Manager

Hey @PersimmonBadger can you try the steps I shared in my above post?

 

Darko

Darko.png
Message 10 of 20 (19,315 Views)