I can't install origin

[Dirty_Jamal77]

Hello !, today i had problems with Origin i couldn't open it so i uninstalled it, and now i can't install it, when i open Origin installer it doesn't do anything pls help me !

[EA_Darko]

@Dirty_Jamal77 Try clearing the Origin cache and ensure that your anti-virus and firewall are not blocking it. 

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

[Dirty_Jamal77]

Hello, i did what you said and i'm still having the problem 

[EA_Darko]

@Dirty_Jamal77 Do you see an error message of any kind when it occurs? 

With PCs there could be any number of reasons why you are having issues so it can take a lil time to explore all options. 

[Dirty_Jamal77]

I don't see any error 

[EA_Darko]

@Dirty_Jamal77 Can you try downloading an older version of Origin and disable auto updates to see if it works for you?

• Download our old Origin client via https://www.dm.origin.com/download/legacy
• Run the installer in Vista or XP SP2 compatibility mode (right-click installer -> Properties -> Compatibility)
• Note that Store and Social functions are not available on this Origin version. Any purchases can still be made via the webstore on another device.

[Dirty_Jamal77]

I can install Origin but i can't open it now

[Dirty_Jamal77]

So... anymore ideas what could cause this problem ?

[EA_Darko]

@Dirty_Jamal77 Did you let it update once installed? 

[Dirty_Jamal77]

No, i didn't update it