I bought apex coins via steam but the coins were not credited to my account

by twbarbarossaali
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I bought apex coins via steam but the coins were not credited to my account

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I bought apex coins via steam but the coins were not credited to my account

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Re: I bought apex coins via steam but the coins were not credited to my account

Community Manager
Hey @twbarbarossaali,

We're unfortunately not able to help with missing content here on the forums, but if you're missing Apex coins then i recommend that you reach out to our live service team:

https://help.ea.com/en/contact-us/

They'll be able to give you a hand with this. Just note that you'll need to share some proof of purchase with them. This article shows exactly what they'll need:

https://help.ea.com/en-gb/help/account/how-to-provide-proof-of-purchase/#steam

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

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Message 2 of 2 (203 Views)

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Re: I bought apex coins via steam but the coins were not credited to my account

Community Manager
Hey @twbarbarossaali,

We're unfortunately not able to help with missing content here on the forums, but if you're missing Apex coins then i recommend that you reach out to our live service team:

https://help.ea.com/en/contact-us/

They'll be able to give you a hand with this. Just note that you'll need to share some proof of purchase with them. This article shows exactly what they'll need:

https://help.ea.com/en-gb/help/account/how-to-provide-proof-of-purchase/#steam

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Message 2 of 2 (204 Views)