I JUST WANT TO PLAY THE SIMS 4!!! PLEASE HELP!!

[Vixxee23]

I CANNOT OPEN ORIGIN!!! IT SAYS SOME STUPID DSL FILE IS MISSING, AND WHEN I FIX THAT, ANOTHER FILE IS MISSING!!! PLEASE SOMEONE JUST TELL ME WHAT THE HECK TO DO THIS IS SO DUMB!!!!

[yahel_1]

Hi @Vixxee23

Make sure your operating system (windows)  is up to date.

Install Visual C++ Redistributable for Visual Studio 2015 https://www.microsoft.com/en-gb/download/details.aspx?id=48145

Restart your machine.

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

NOTE if your issue persists perform a Clean Boot  https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/

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My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en