I Can't Link My Xbox Account To My EA Account

by TaahirZA
Reply

Original Post

Accepted Solution

I Can't Link My Xbox Account To My EA Account

[ Edited ]
★ Novice

How do I link my Xbox account to my EA account, I keep getting this error message "Linked Accounts Found Your accounts can’t be linked because your Xbox account Taahir ZA already linked to your EA Account for ef*****@disabled.ea.com. An EA Account can only be linked to one Xbox account in its lifetime. For more info, visit EA Help." Someone please help me. I purchased ultimate game pass but I'm unable to play any of the EA games

Message 1 of 3 (289 Views)

Accepted Solution

Re: I CANT LINK MY XBOX ACCOUNT TO MY EA ACCOUNT

Community Manager

@TaahirZA 

There are a few ways to go about this. If you cannot do this on your end, you would need to reach out to live support and have them take care of it. This is not something that can happen over the forums.

 

  • First log into profile.ea.com with either the EA account or Xbox account itself
  • Under connections, you can delink that Xbox account from the EA account.

If you are not able to perform those steps for any reason, you would need to follow the steps to have the account(s) delinked from your EA account. All the steps to delink these accounts are located here.

EA_ShepardAHQ


Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


View in thread

Message 2 of 3 (270 Views)

All Replies

Re: I CANT LINK MY XBOX ACCOUNT TO MY EA ACCOUNT

Community Manager

@TaahirZA 

There are a few ways to go about this. If you cannot do this on your end, you would need to reach out to live support and have them take care of it. This is not something that can happen over the forums.

 

  • First log into profile.ea.com with either the EA account or Xbox account itself
  • Under connections, you can delink that Xbox account from the EA account.

If you are not able to perform those steps for any reason, you would need to follow the steps to have the account(s) delinked from your EA account. All the steps to delink these accounts are located here.

EA_ShepardAHQ


Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 2 of 3 (271 Views)

Re: I CANT LINK MY XBOX ACCOUNT TO MY EA ACCOUNT

★★★ Newbie

Hi,

I have an error message when i try to link.
It's all ready link but in my account settings EA, i haven't any link...

what should I do

Message 3 of 3 (195 Views)