Extreme freezing and crashing after update

by byasker012
Reply

Original Post

Extreme freezing and crashing after update

★★★ Novice

Hello, After the last update in fifa 23, which I have been playing with pleasure for a long time, serious crashes and freezes occur. No matter how much I lowered the graphics settings, it didn't help. I need your help.

Message 1 of 22 (597 Views)

Re: Extreme freezing and crashing after update

Community Manager

Hey @byasker012 on what platform are you seeing this?

 

Darko

Darko.png
Message 2 of 22 (575 Views)

Re: Extreme freezing and crashing after update

★★★ Novice

PC, Epic games platform

Message 3 of 22 (560 Views)

Re: Extreme freezing and crashing after update

Community Manager

Can you grab a DxDiag so that I can take a look at your system @byasker012https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

 

Darko 

Darko.png
Message 4 of 22 (548 Views)

Re: Extreme freezing and crashing after update

★★★ Novice

Of course I leave the attachment below.

Message 5 of 22 (544 Views)

Re: Extreme freezing and crashing after update

Community Manager

Hey @byasker012 can you share your DxDiag in English please.


Darko 

Darko.png
Message 6 of 22 (540 Views)

Re: Extreme freezing and crashing after update

★★★ Novice

The file language I sent is not English? 

Message 7 of 22 (536 Views)

Re: Extreme freezing and crashing after update

Community Manager

It is in Turkish @byasker012.


Darko 

Darko.png
Message 8 of 22 (533 Views)

Re: Extreme freezing and crashing after update

★★★ Novice
@EA_Darko How can I convert dxdiag to english?
Message 9 of 22 (531 Views)

Re: Extreme freezing and crashing after update

Community Manager

You need to set the system language to English @byasker012 and run it again.


Darko

Darko.png
Message 10 of 22 (524 Views)