Re: Extreme freezing and crashing after update

by EA_Darko
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Original Post

Extreme freezing and crashing after update

★★★ Novice

Hello, After the last update in fifa 23, which I have been playing with pleasure for a long time, serious crashes and freezes occur. No matter how much I lowered the graphics settings, it didn't help. I need your help.

Message 1 of 22 (625 Views)

Re: Extreme freezing and crashing after update

Community Manager

Hey @byasker012 on what platform are you seeing this?

 

Darko

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Message 2 of 22 (603 Views)

Re: Extreme freezing and crashing after update

★★★ Novice

PC, Epic games platform

Message 3 of 22 (588 Views)

Re: Extreme freezing and crashing after update

Community Manager

Can you grab a DxDiag so that I can take a look at your system @byasker012https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

 

Darko 

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Message 4 of 22 (576 Views)

Re: Extreme freezing and crashing after update

★★★ Novice

Of course I leave the attachment below.

Message 5 of 22 (572 Views)
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Re: Extreme freezing and crashing after update

Community Manager

Hey @byasker012 can you share your DxDiag in English please.


Darko 

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Message 6 of 22 (568 Views)

Re: Extreme freezing and crashing after update

★★★ Novice

The file language I sent is not English? 

Message 7 of 22 (564 Views)

Re: Extreme freezing and crashing after update

Community Manager

It is in Turkish @byasker012.


Darko 

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Message 8 of 22 (561 Views)

Re: Extreme freezing and crashing after update

★★★ Novice
@EA_Darko How can I convert dxdiag to english?
Message 9 of 22 (559 Views)

Re: Extreme freezing and crashing after update

Community Manager

You need to set the system language to English @byasker012 and run it again.


Darko

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Message 10 of 22 (552 Views)