Re: Games for Ukrainian

by EA_Darko
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Original Post

Games for Ukrainian

★ Guide

Dear Electronic Arts!

 

Ukrainian players are talking to you. 

 

The whole world knows about the war that Russia has against Ukraine, every day our people are dying from Russian bullets and missiles. 

 

We are grateful that you have stopped selling your games in Russia.

 

But despite this, Ukrainians still see prices in Russian rubles on your official website, Origin and EA App, which means they cannot buy your games on these platforms (as transactions with this currency are prohibited in Ukraine). The website and apps do not have a Ukrainian language, but still have Russian. Also, some players who have previously purchased your games through Origin, such as The Sims 4, cannot change the language of the game to English when they do not want to play in Russian.

 

Therefore, we ask you to take a few more support steps:

 ⁃ remove Russian rubles, which have never been in circulation in independent Ukraine, as transactions with this currency are prohibited in Ukraine (we use Ukrainian hryvnias)

 ⁃ Add Ukrainian language to the official EA website, Origin and EA app

 ⁃ Allow players to change the language of the game to English via Origin and EA app

 

About 45 million people around the world speak Ukrainian. Ukrainian is one of the top 20 most spoken languages in the world.  However, for years, Russia has been destroying our native language and culture (not only in our country, but in all post-Soviet countries). However, we survived and now we are fighting not only for our language, but also for our lives. We ask you not to support the linguistic occupation of Ukraine. Now, in the midst of a full-scale war, this is more important than ever.

 

Thousands of Ukrainian players are counting on your support! And Ukrainian translation organizations are ready to help with translation.

 

Thank you for your time. 

Sincerely yours, Ukrainian gamers

Message 71 of 85 (3,411 Views)

Re: Games for Ukrainian

★★ Apprentice
@OksiBik At a time when the whole world is talking "Slava Ukraini!" (Glory to Ukraine!) EA still considers Ukraine to be one region with Russia. This is terrible! EA, why do you need prices in rubles? You don't sell games in the country of murderers - Russia. Or sell?
Message 72 of 85 (3,350 Views)
Highlighted

Re: Games for Ukrainian

Community Manager

Thanks for taking the time to share your feedback with the community @OksiBik

 

The team are aware of these requests and working on it.

 

Darko

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Message 73 of 85 (3,345 Views)

Re: Refund on EA play, Ukraine

★ Guide

The whole world knows about the war that Russia has against Ukraine, every day our people are dying from Russian bullets and missiles.

We are grateful that you have stopped selling your games in Russia.

But despite this, Ukrainians still see prices in Russian rubles on your official website, Origin and EA App, which means they cannot buy your games on these platforms (as transactions with this currency are prohibited in Ukraine). The website and apps do not have a Ukrainian language, but still have Russian. Also, some players who have previously purchased your games through Origin, such as The Sims 4, cannot change the language of the game to English when they do not want to play in Russian.

 

Thousands of Ukrainian players are counting on your support!

Message 74 of 85 (836 Views)

Re: Payment from Ukraine

★ Guide

We ask about this one year ago, But despite this, Ukrainians still see prices in Russian rubles on your official website, Origin and EA App, which means they cannot buy your games on these platforms (as transactions with this currency are prohibited in Ukraine). The website and apps do not have a Ukrainian language, but still have Russian. Also, some players who have previously purchased your games through Origin, such as The Sims 4, cannot change the language of the game to English when they do not want to play in Russian.

We ask you not to support the linguistic occupation of Ukraine. Now, in the midst of a full-scale war, this is more important than ever!

Message 75 of 85 (864 Views)

Re: change region

★ Guide

The region is not one problem.

Ukrainians still see prices in Russian rubles on your official website, Origin and EA App, which means they cannot buy your games on these platforms (as transactions with this currency are prohibited in Ukraine).

 

It is not OK that you (EA) ignore this !

Message 76 of 85 (753 Views)

Re: Paying from Ukraine

★ Guide

a whole year has passed, and the problem still hasn't been solved. Players still ask for it and get the same answer

Message 77 of 85 (916 Views)

Re: change region in ukraine

★ Guide

Ukrainians still see prices in Russian rubles on your official website, Origin and EA App, which means they cannot buy your games on these platforms (as transactions with this currency are prohibited in Ukraine). The website and apps do not have a Ukrainian language, but still have Russian. Also, some players who have previously purchased your games through Origin, such as The Sims 4, cannot change the language of the game to English when they do not want to play in Russian.

Message 78 of 85 (754 Views)

Re: PETITION Do opportunity to buy games in Ukraine !

★ Guide

Ukrainians still see prices in Russian rubles on your official website, Origin and EA App, which means they cannot buy your games on these platforms (as transactions with this currency are prohibited in Ukraine). The website and apps do not have a Ukrainian language, but still have Russian. Also, some players who have previously purchased your games through Origin, such as The Sims 4, cannot change the language of the game to English when they do not want to play in Russian.

A whole year has passed, and the problem still hasn't been solved. Players still ask for it and get the same answer 

Message 79 of 85 (757 Views)

Re: PETITION Do opportunity to buy games in Ukraine !

Community Manager

Hey @OksiBik please do not bump multiple threads as this is considered spam.

 

Darko

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Message 80 of 85 (747 Views)
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