Re: EA account association steam encountered a problem

by EA_Pythia
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EA account association steam encountered a problem

★★★ Newbie

Hello, it's like this.
I sent my EA account to my friend.
When associating with the steam account, he cannot be associated.
Now I need help to remove the associated cooldown period.
It can be proved that this is my account. This is my personal photo.
Hope it can be resolved.

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Re: EA account association steam encountered a problem

Community Manager

Hello @5498918,

 

first of all, I have to remind you that account sharing is not allowed and can potentially cause sanctions to be put on your account.

 

If I understood this correctly, you linked your friend's Steam Account to your EA account and now want to unlink and relink your account, but can't because of the policy that you cannot unlink and relink an account for 6-month, as said in the articles here and here?

 

If that is the case, we cannot do anything about this, and you will have to wait the full six months to relink your account - this rule is in place to keep people from relinking accounts too often and therefore causing issues for themselves and their accounts and there is sadly no way to circumvent that waiting period. 

 

- Pythia

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

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Re: EA account association steam encountered a problem

Community Manager

Hello @5498918,

 

first of all, I have to remind you that account sharing is not allowed and can potentially cause sanctions to be put on your account.

 

If I understood this correctly, you linked your friend's Steam Account to your EA account and now want to unlink and relink your account, but can't because of the policy that you cannot unlink and relink an account for 6-month, as said in the articles here and here?

 

If that is the case, we cannot do anything about this, and you will have to wait the full six months to relink your account - this rule is in place to keep people from relinking accounts too often and therefore causing issues for themselves and their accounts and there is sadly no way to circumvent that waiting period. 

 

- Pythia

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Message 2 of 2 (156 Views)