Re: EA Live Chat

by EA_Darko
Reply

Original Post

EA Live Chat

★★★ Newbie

I am trying to log onto live chat to discuss XP from EA play. On any device or browser I am finding the same problem, it is now allowing me to select a platform so I am unable to start the chat. This means I can get no support on the issue? 

Message 1 of 12 (476 Views)
Highlighted

Re: EA Live Chat

Community Manager

Tested this just now @bigpapashango and not seeing an issue, can you try a different browser to see what happens?


Darko 

Darko.png
Message 2 of 12 (472 Views)

Re: EA Live Chat

★★★ Newbie

Changed from Chrome to new browser and still the same. The drop down menu is not working it seems. It just comes up with example but doesnt allow me to select anything. 

Message 3 of 12 (467 Views)

Re: EA Live Chat

★★★ Newbie

Changed from Chrome to new browser and still the same. The drop down menu is not working it seems. It just comes up with example but doesnt allow me to select anything.
Message 4 of 12 (463 Views)

Re: EA Live Chat

Community Manager

Testing it @bigpapashango and letting me create a case. Also not seeing other reports of this so most likely something on your side.

Can you try a different device to test?


Darko 

Darko.png
Message 5 of 12 (457 Views)

Re: EA Live Chat

★★★ Newbie
@EA_Darko Yeah I have tried on my phone and on my pc. Same issue on both, not sure what the issue is.
Message 6 of 12 (453 Views)

Re: EA Live Chat

★★★ Newbie
@EA_Darko perhaps you could actually help with my query. I have subscribed to EA play in order to get the XP boost to complete the level 30 for the season. I have not received this reward through as of yet. I understand there may be an issue with it, but I was keen to find out if there is any idea of a fix?
Message 7 of 12 (434 Views)

Re: EA Live Chat

★★★ Novice

I also haven't received the xp for ea play 

Message 8 of 12 (359 Views)

Re: EA Live Chat

★★★ Newbie

I also did not receive anything

 

 

Message 9 of 12 (344 Views)

Re: EA Live Chat

★★★ Newbie
@EA_Darko i did not receive it too can you help us we.
Because season 6 ends in less than 24 hours
Message 10 of 12 (343 Views)