Changed my my PlayStation email now my ea link might be broken

by Ne0c
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Changed my my PlayStation email now my ea link might be broken

★ Novice

I changed my email connected to my PlayStation account a while ago but but my ea account still says it’s connect to a PlayStation account with the old email, is this just a glitch?

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Re: Changed my my PlayStation email now my ea link might be broken

Community Manager

Hey @Ne0c,

 

If you had just updated the login information for your PlayStation account but are otherwise still using that same account, you shouldn't need to update anything on the EA account.

 

You can take a look at your EA account page here to check which PlayStation accounts are connected. 

 

Note that if you're just trying to replace a PlayStation account link with another PSN account, you wouldn't be able to link that to the same EA account.

 

You can find more information on account unlinks here: https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/ 

 

If you're seeing the wrong account linked entirely, please contact support directly and they'll be able to check into this further with you, thanks!

Mako.png

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Message 2 of 2 (113 Views)

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Re: Changed my my PlayStation email now my ea link might be broken

Community Manager

Hey @Ne0c,

 

If you had just updated the login information for your PlayStation account but are otherwise still using that same account, you shouldn't need to update anything on the EA account.

 

You can take a look at your EA account page here to check which PlayStation accounts are connected. 

 

Note that if you're just trying to replace a PlayStation account link with another PSN account, you wouldn't be able to link that to the same EA account.

 

You can find more information on account unlinks here: https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/ 

 

If you're seeing the wrong account linked entirely, please contact support directly and they'll be able to check into this further with you, thanks!

Mako.png
Message 2 of 2 (114 Views)