Cant login on my xbox

by loadit2020
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Original Post

Cant login on my xbox

★★★ Newbie

I keeps asking me to reset my password and I do that and still keeps saying the same thing. 

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Re: Cant login on my xbox

Community Manager
Hey @loadit2020,

Usually this is a sign that your Xbox isn't linked to the EA account that you think it's linked to. If you log in here with your EA account details, do you see your Xbox account under the connections tab?

https://myaccount.ea.com/cp-ui/connectaccounts/index

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Message 2 of 2 (73 Views)