Cannot log in to online please help

by reedyswfc
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Cannot log in to online please help

★★★ Newbie

When trying to go online on battlefield 5 it already welcomes back someone else who i dont no who it is .It wont let me log in my email to change it how has this happened and what can i do ? Thanks 

EA are no help what so ever they say they cant do nothing without proof this is 1 of my emails ? But i gave told them 5 times i have not got a clue who it is .

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Re: Cannot log in to online please help

EA DICE Team

Hey @reedyswfc,  If you log in to https://myaccount.ea.com/cp-ui/aboutme/index with your account you can change your account details including your email. If you still have issues please get in contact with EA support, they are the only ones that can help with account issue. 

 

How to get in contact with EA support: https://help.ea.com/en/contact-us/

 

/Atic

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