Can I merge EA accounts?

by cypherd6
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Original Post

Re: Merge Origin Accounts

Community Manager

@XeonRampage3113 wrote:

I did and the Advisor said that this is something that happens usually when merging accounts. -_-

 


@lunatic311 If you contact another EA Game Advisor, after they verified that you indeed had purchased premium on your other account, they will be able to transfer it as well for you.

 

Cheers,

Nils

Message 101 of 128 (4,312 Views)

Re: Merge Origin Accounts

★★★ Novice

I didn't buy it directly from Origin. I bought a serial/product key then activated it on my other account. would that be a problem?


@EA_Nils wrote:

@XeonRampage3113 wrote:

I did and the Advisor said that this is something that happens usually when merging accounts. -_-

 


@lunatic311 If you contact another EA Game Advisor, after they verified that you indeed had purchased premium on your other account, they will be able to transfer it as well for you.

 

Cheers,

Nils




Message 102 of 128 (4,304 Views)

Re: Merge Origin Accounts

Community Manager
If it is legitimately purchased copy it would not be an issue.
Message 103 of 128 (4,303 Views)

Re: Merge Origin Accounts

★ Novice

Just got my accounts merged (had one game BFBC2 only and moved it to the other account) via a chat. Was no problems and friendly service. I've lost all my unlocks for that game but I was warned and I have accepted that. At least, now I have one account with all my games. Thanks.

Message 104 of 128 (4,058 Views)

Re: Merge Origin Accounts

★★★ Newbie

It is definitely possible via chat. All I had to do was verify ownership of the account by answering my security questions.

Message 105 of 128 (4,041 Views)

Re: Merge Origin Accounts

★★★ Newbie

I see that a lot of y'all are having issues with merging two accounts. I have merged my accounts before. I contacted EA through Live Chats and most of them told me it wasn't possible and/or it would take 12-14 days. I contacted EA multiple times on this topic. I never had success at getting help through a Live Chat so I finally just had EA call me. I was able to talk to some one and have the accounts merged right there. There was no "it's impossible" or wait. I provided EA with the information they needed and my accounts were merged within minutes.

Message 106 of 128 (3,920 Views)

Re: Merge Origin Accounts

[ Edited ]
★★ Novice

I'm aswell thinking on merge two accounts, but I'm in a nasty situation:

 

- My main account, which I have all of my games and friends, is banned for unknown reason (I might being hacked, but I don't really know), and I can't play any game in my main account.

- I'm making a secondary account for FIFA 15.

 

Question is: once my main account gets unbanned, will I be able to merge both account with no problems? Will I keep the achievements and level for all games?

 

Thanks.

 

 

Message 107 of 128 (3,513 Views)

Re: Merge Origin Accounts

[ Edited ]
★★★★ Apprentice

I contacted EA in chat, and I was informed that I could indeed have my two accounts merged. The merge will result in games moved from the old account to the new one (your main account) but progress will be reset in all games.

Message 108 of 128 (1,743 Views)

Re: Merge Origin Accounts

★★★ Newbie

when i contacted support it brought me here :-/

Message 109 of 128 (1,319 Views)

Re: Merge Origin Accounts

★★★ Newbie

This in infuriating! I'm following so many posts trying to figure out how to contact an EA rep and nothing is working. I've even selected the game and follow through to step 4 where there are no contact options at all. There's got to be a better way to contact someone!

Message 110 of 128 (1,246 Views)