Blinking Origin Screen

[TheGrandDuke21]

I recently tried to download Origin on my computer from the origin webpage. I was thinking that it would be a relatively simple thing to download, but I'm experiencing problems when I try to install it. As soon as I click to open up the setup file the Origin page appears, and then immediately starts blinking black and white and does not stop. Also, since I know I'll get questions about it, my system meets all the needed requirements and I'm on Windows 10. I have run it on administrator and cleared the .exe to bypass my firewall, I also have all updated all my drivers and tried to download it multiple times.

Why is this happening?

[yahel_1 · Accepted solution]

Ok @globalwarfareuk this is your ''problem''

If you install two antivirus programs and of course you want both of them active, it's not good, because every program wants to stay at the gate of the internet to defend your PC. It's as if there are two drivers at a single wheel and everyone wants to drive.

You have :

adaware antivirus

RogueKiller

 I think you want to "blow in a yogurt" as you say, but a good antivirus is enough, there is no point in putting the computer in vain, working more with two weapons for the same enemies!

Choose only one of them, the other one uninstall.

Then ensure that your Firewall and/or Antivirus are not blocking the connection. The easiest way would be adding an exception for the Origin Client  to the exclusion list.Add firewall/antivirus exceptions for Origin and open the needed portshttp://help.ea.com/en/article/connection-issues-with-origin/#1

Add antivirus exclusions (exceptions) specific files Origin, folders Origin or file extensions origin.ex from scanning.(very important to do  )

More details here http://answers.ea.com/t5/Technical-Issues/Restart-Now-A-new-version-of-Origin-is-available/m-p/61391...

NOTE If you are concerned about your security  http://www.digitalcitizen.life/occasionally-scan-your-pc-windows-defender-even-if-you-have-another-a...

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My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

[globalwarfareuk]

I installed an old version of origin, runs ok but refuses to accept my signin, tried the latest version, installs ok but when I run it I get a white screen with a black swirly circle thingy, which goes on forever, done everything safe mode update drivers comparability mode etc etc, nothing works...

have windows 10 64 bit.....also cannot see how to make a new post on this forum.

hope EA sort this,out soon

[yahel_1]

Hi @TheGrandDuke21, @globalwarfareuk

You need to close Origin.

Delete temp files: open the Start Menu and type %temp% in the Search field  or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped.

Restart your machine and check.

NOTE if your issue persist perform a Clean Boot https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/.

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My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

[globalwarfareuk]

Thanks

do e all that and more

still no luck......why do EA make such a buggy app.......expect it from Apple....LOL

[yahel_1]

Hi @globalwarfareuk

Right click the Origin application and then go to "Compatibility". Make sure nothing is checked.  If you have, just remove them.

Restart your machine and check.

EDIT: @globalwarfareuk if your issue persist :

Use System File Checker (SFC) to repair any damaged system file https://support.microsoft.com/en-sg/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

You need  to run the command sfc /scannow around three times to fix all the problems. If you have installation media, such as a DVD, you might have it available, just in case SFC wants to replace a damaged file.

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My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

[yahel_1]

@TheGrandDuke21, @globalwarfareuk

I wait your feedback.

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My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

[TheGrandDuke21]

@yahel_1

I've done everything mentioned and I am still getting this annoying thing, I wonder why this is so buggy!

I also have two programs that refuse to disable when I try to clean boot, they are "svcvmx" & "Cpx", I have no idea what they are.

[yahel_1]

Hi @TheGrandDuke21

After a quick google search for "svcvmx" & "Cpx", I found out it is a malware.Is reported and classified as malicious program (malware for Phishing ).

Where did you get it? It could be a fake email message that appears to be originated from Microsoft Customer Service, eBay, PayPal, Amazon, or even your bank or insurance company.

You are lucky that the Origin platform is well set up, because it's trying to steal your data from here (Origin) but can not .Because of this ,you have problems with Origin.

You can try to run Malwarebytes.

How to remove malware from your Windows PC http://www.pcworld.com/article/243818/security/how-to-remove-malware-from-your-windows-pc.html

I wait your feedback mate.

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My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

[globalwarfareuk]

Am familiar with sfc scannow, will run this and also a dism check....

everything else works on my pc without issue, can't see why origin is such an issue, maybe it wasn't written well.....( bit like iTunes)

will get get back with results

[yahel_1]

@globalwarfareuk If you do these actions, the situation is as well solved.

I wait your feedback, mate..

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My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).