Billing Questions - Reaching EA

by kittell17
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Billing Questions - Reaching EA

★★★ Apprentice

Hi,

 

I recently purchased the base game for Sims 4, along with some expansions. There was a billing error on the base game. How can I reach EA customer support when their chat service is closed/or down? Is there an email or a toll free number that I can ring them at?

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Re: Billing Questions - Reaching EA

★★★ Apprentice

Hi @Kabouki1965 

 

Thanks. I did manage to chat with the support team, and sorted the matter out. I had some additional questions regarding my Origin app. Because my chat with EA customer support kept failing, I posted this different question in the sea Answers under the Origin option. 

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