July 2017
Hello,
today I decided I would like to try Battlefield Bad Company 2 again. When I was trying to log in I found out that none of my emails or passwords are correct. So here comes my first request. Is there anyway how can I get back into the game and play it once more? For example if I provide you my unique cd key is there any way how to track it to my account?
When trying different stuff to get it I tried to log in into my Origin account just to find out that for some reason I am unable to. I was 100 % sure about the email and password. After multiple tries I finally got the email with password change. I successfully changed my password but then I found out there are not games in my game library. I dont remember all games which are supposed to be there since I dont use it that often but I am sure that at least new SW Battlefront should be there.
Thank you for all answers.
Solved! Go to Solution.
July 2017
Hey @kleenee69,
Hmm okey, please make a new one and make sure select your country before you click on ''Select contact option'': https://help.ea.com/en/contact-us/new/?product=origin&platform=pc&category=missing-content
Let us know...
Best regards,
ParaMaster
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July 2017
Hey @kleenee69,
Welcome to the AHQ forums!
Hmm, can you please read this thread and follow the instructions from EA_Nils: http://answers.ea.com/t5/Technical-Issues/Origin-games-missing/td-p/3276461
Let us know..
Best regards,
ParaMaster
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July 2017
I have read that article and I don't think it's going to help me. I am pretty sure that I didn't try to log into different account. I have been using this email on origin for sure. Maybe for some reason it was deleted or stolen. I have no clue what could possibly happen. I contacted live chat but got no response so far.
July 2017
Hey @kleenee69,
Hmm okey, did you look at ''Hidden Games''?
let us know..
Best regards,
ParaMaster
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July 2017
Hey @kleenee69,
Hmm that's strange, when you get to your games tab, at the top right is a filters drop down menu. Please read this thread: http://answers.ea.com/t5/Technical-Issues/Origin-Missing-Games-and-Expansion-Content/td-p/4438200
Let us know..
Best regards,
ParaMaster
____________________
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July 2017
I dont have an option to turn on or turn off filters at all. The button is just not there. I tink it is because there are really not any games in that library.
July 2017
Hey @kleenee69,
Hmm that's strange. But if you say that you are login on the right account. Please try to contact a EA Advisor via this link: https://help.ea.com/en/contact-us/new/?product=origin&platform=pc&category=missing-content&issue=had...
Make sure that you select your country at the top-right corner oof the screen.
let us know..
Best regards,
ParaMaster
____________________
If the answer is helpful: Grant XP/ Accept as Solution
July 2017
Ok thank you for trying to help me. I changed country to mine after I created the case. Will it be problem?
July 2017
Hey @kleenee69,
Hmm, where are you living?
Best regards,
ParaMaster
____________________
If the answer is helpful: Grant XP/ Accept as Solution