Re: After recent Origin update I lost use of the MOHAA expansion packs

by GMG3Bob
Reply

Original Post

After recent Origin update I lost use of the MOHAA expansion packs

★★★ Novice

I received a notification for an Origin update, applied that update, and now both the expansion packs - Breakthrough and Spearhead - won't play.  Where the big orange button used to say Play now says Details.  Both were playable before the update.  I would appreciate any help in getting these games again playable.

Message 1 of 3 (699 Views)

Re: After recent Origin update I lost use of the MOHAA expansion packs

★★★★★ Expert

Hi @GMG3Bob

 

Clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/

 

Delete temp files: open the Start Menu and type %temp%  in the Search field  or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped.

 

Restart your machine.

 

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

 

Go in Origin / My Game Library,right click on game icon select Repair.

 

NOTE if your issue persists perform a Clean Boot https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.
Message 2 of 3 (671 Views)

Re: After recent Origin update I lost use of the MOHAA expansion packs

★★★ Novice
Thanks for responding yahel_1. Unfortunately all of the suggested fixes did not work; under the extra content tab of MOHAA, the Breakthrough and Spearhead expansion pack games are still unavailable. FYI, I purchased “Medal of Honor Allied Assault Warchest” through my EA Account (Origin) in 2016. Is there a way to rollback the last Origin update as that seems to be the cause of the missing content.
Message 3 of 3 (650 Views)