Account disabled

by AnimeRealgirl
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Original Post

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Account disabled

★★★ Newbie

Haven't played on console in a few years, when I tried to log in it said I needed to reset my password as my credentials were expired.

 

Finally got to the point It would let me link my account again but it said "your xbox live account is currently linked to your email 8a*****@disabled.ea.com.

 

That's it? So I can never play any ea game on my Xbox account again?

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Accepted Solution

Re: Account disabled

Hero (Retired)

Hey @AnimeRealgirl 

 

I would recommend reaching out to Support via Live Chat, they would be able to take a look into your Account and see what happened here.

 

https://help.ea.com/en/contact-us/

 

Thanks Standard smile

 

- iluminate 

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Message 2 of 3 (626 Views)

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Re: Account disabled

Hero (Retired)

Hey @AnimeRealgirl 

 

I would recommend reaching out to Support via Live Chat, they would be able to take a look into your Account and see what happened here.

 

https://help.ea.com/en/contact-us/

 

Thanks Standard smile

 

- iluminate 

__________________________________________________________________
Message 2 of 3 (627 Views)

Re: Account disabled

★★★ Newbie

I have tried, but everything I get to the select help part and I hit submit it gives me "sorry our bot detected something, please try again

Message 3 of 3 (600 Views)