Account deletion

by LoloAR999
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Account deletion

★★★ Newbie

How to reinstate a deleted account?

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Accepted Solution

Re: Account deletion

Community Manager

Hi @LoloAR999

 

If you're looking to recover a deleted EA account, this EA Help article share how: How can I close my EA Account?


@EA_Help wrote:

If you want to regain access to your account once we’ve deleted it, you may be able to reset the password to get back in. You’ll only be able to do this if you haven’t already created another EA Account using the same email address that was on the account when it was deleted.

If you’ve already made a new account, you can change the email address on that account to reset the password for the deleted one.


- EA_Lanna

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Message 2 of 2 (203 Views)

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Re: Account deletion

Community Manager

Hi @LoloAR999

 

If you're looking to recover a deleted EA account, this EA Help article share how: How can I close my EA Account?


@EA_Help wrote:

If you want to regain access to your account once we’ve deleted it, you may be able to reset the password to get back in. You’ll only be able to do this if you haven’t already created another EA Account using the same email address that was on the account when it was deleted.

If you’ve already made a new account, you can change the email address on that account to reset the password for the deleted one.


- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 2 of 2 (204 Views)