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ACC disabled

by BlushfulPuppy
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ACC disabled
★★★ Newbie
BlushfulPuppy

August 2023

My EA ACC have been disabled last time I used them was when I signed up to EA access few years back I can not seem to get in contact with anyone to get this resolved it's not allowing me to play EA games online 😔

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Accepted Solution

Re: ACC disabled
Community Manager
Community Manager
EA_Illium

August 2023

Hi @BlushfulPuppy You can reach out to our support with the link below, for them to take a further look at your account. 

 

The EA app  | PC  | Manage my account  | Manage account details
 

Cheers!


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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


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Re: ACC disabled
★★★ Newbie
BlushfulPuppy

August 2023

I also have no ban or disabled history 

All logged in online but soon as I go to play EA game online sends me to this site 

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Re: ACC disabled
Community Manager
Community Manager
EA_Illium

August 2023

Hi @BlushfulPuppy You can reach out to our support with the link below, for them to take a further look at your account. 

 

The EA app  | PC  | Manage my account  | Manage account details
 

Cheers!


Illium.png

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


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