Paid for EA PlayPro 99.99/yr, still being charged monthly $35.99... why? [ Edited ]

[Navyman-WYD]

I paid for the EA Play Pro in full on 7/30/20 and on 7/31/20 and now again in August 2020 I'm getting $35.99 charge.

Is this normal for those paying for EA PlayPro?

CM Edit: Removed Screenshots

[EA_Cade · Accepted solution]

Hi @Navyman-WYD,

Hiya! For billing issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance, we can't assist with this type of issue via AHQ. 

[EA_Cade · Accepted solution]

Hi @Navyman-WYD,

Hiya! For billing issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance, we can't assist with this type of issue via AHQ. 

[Navyman-WYD]

Yes i've been there 2 days now without response.  So i came here.