August 2020
I bought EA play for the madden download and I don't want to be charge a monthly fee after this month. I logged in and I can't find the option to cancel my monthly subscription. It says that I might have logged in another a different name. How do I find that name that has the monthly subscription?
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August 2020 - last edited August 2020
Hey @EyewinDa4th
PC
How do I cancel my EA Play membership?
Canceling your EA Play membership is quick and easy. From the nav bar select EA Play > Manage My Membership. Just click the “Cancel my membership” link at the bottom to get started. No fuss, no muss. You can cancel from either the Origin client or Origin.com.
Playstation
How do I cancel?
Xbox
How do I cancel?
Things to note:
If you're still having trouble you might be best to contact an EA adviser: https://help.ea.com/uk/contact-us/?product=origin&platform=pc&category=manage-my-account&community=t...
Hope that helps
August 2020 - last edited August 2020
Hey @EyewinDa4th
PC
How do I cancel my EA Play membership?
Canceling your EA Play membership is quick and easy. From the nav bar select EA Play > Manage My Membership. Just click the “Cancel my membership” link at the bottom to get started. No fuss, no muss. You can cancel from either the Origin client or Origin.com.
Playstation
How do I cancel?
Xbox
How do I cancel?
Things to note:
If you're still having trouble you might be best to contact an EA adviser: https://help.ea.com/uk/contact-us/?product=origin&platform=pc&category=manage-my-account&community=t...
Hope that helps
December 2020
This did not work for me. I have no idea what to do as I don’t even use ea or origin but it is still going to be taking my money. When I click the link to cancel membership it sends me straight to the origin website and won’t let me sign in to try and cancel there
December 2020
Hey @GURLTAY for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
January 2021
call your credit card company and u can cancel anything.
January 2021
Hey @dira970 just so you know, if you do not follow the correct steps to cancel a membership then you can risk losing access to your account.
Darko
January 2021
i was having your same issue but i used a different web browser and it worked afterwards
January 2021
January 2021
For me, when i go to the EA play tab, I do not have a manage my subscription option.
February 2021
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