Fifa 21 i bought is not on my game library

by KingDivockOrigi
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Original Post

Fifa 21 i bought is not on my game library

★★ Apprentice

So I bought the champions edition of fifa 21 and i got the ea play pro to play unlimited until the champions edition would be available. Now that the champions edition is available, its not on my game library and the only fifa 21 version that it is in my game library is the one i got from my ea play pro. So if i stop my membership, will the version i bought, be available in my game library or is it a bug?

Message 1 of 8 (1,439 Views)

Re: Fifa 21 i bought is not on my game library

Community Manager

Hey @KingDivockOrigi if you check your purchase history are you seeing the game purchase there?

 

Darko 

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Message 2 of 8 (1,412 Views)

Re: Fifa 21 i bought is not on my game library

★★ Apprentice
@EA_Darko yes. and if i filter my game library to show my purchased games then the version i bought is showing up. if i stop filtering , then the version from ea play pro is showing up in my game library instead
Message 3 of 8 (1,410 Views)

Re: Fifa 21 i bought is not on my game library

Community Manager

Hey @KingDivockOrigi when you filter your games can you install and launch your purchased version of the game?

 

Darko 

Darko.png
Message 4 of 8 (1,408 Views)

Re: Fifa 21 i bought is not on my game library

★★ Apprentice
@EA_Darko yes i can launch it
Message 5 of 8 (1,401 Views)

Re: Fifa 21 i bought is not on my game library

★★ Apprentice
@EA_Darko any answer?
Message 6 of 8 (1,347 Views)

Re: Fifa 21 i bought is not on my game library

★★ Apprentice
@EA_Darko is that normal?
Message 7 of 8 (1,333 Views)

Re: Fifa 21 i bought is not on my game library

[ Edited ]
★★ Novice

@KingDivockOrigi have you a still  problem because i have a problem

Message 8 of 8 (777 Views)

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