EA Play Desktop administator priviledge?

by Retsushi
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Original Post

EA Play Desktop administator priviledge?

★★★ Apprentice

New to EA Play with GamePass PC. Why my game ask for administrator priviledge? I am the administrator of my system. Game is C&C Remastered

Message 1 of 66 (11,227 Views)

Re: EA Play Desktop administator priviledge?

Community Manager

Hi @Retsushi

 

It sounds like the Windows User Access Control kicked in and needed your permission in order to launch or install the game. 

 

 

/Kent

Kent.png
Message 2 of 66 (11,163 Views)

Re: EA Play Desktop administator priviledge?

★★★ Apprentice

Probably, but since I use Windows as an administrator, why is that?

 

If I click YES, CMD.exe want to modify a file in my C User  Appdata Temp and file JUN85AC.tmp.bat

 

After that the game start

Message 3 of 66 (11,158 Views)

Re: EA Play Desktop administator priviledge?

Community Manager

@Retsushi 

 

This happens every time you're launching the game? 

 

 

/Kent

Kent.png
Message 4 of 66 (11,104 Views)

Re: EA Play Desktop administator priviledge?

★★★ Apprentice

Only happen with this game. All others work as expected

Message 5 of 66 (11,102 Views)

Re: EA Play Desktop administator priviledge?

Community Manager

@Retsushi 

 

Got it, thanks! When you have the chance can you submit this as a Bug Report over at the EA Desktop board? 

 

https://answers.ea.com/t5/Bug-Reports-Technical-Issues/bd-p/ea-desktop-bug-reports-en

Thanks again,

 

 

/Kent

Kent.png
Message 6 of 66 (11,064 Views)

Re: EA Play Desktop administator priviledge?

★★★ Apprentice

I think I already did when I encoutererd it.

 

Will do it again.

 

Also I think case 78239853 have been opened. I had help from Twitter, but it didn't work in the end.

Message 7 of 66 (11,061 Views)

Re: EA Play Desktop administator priviledge?

Community Manager

@Retsushi 

 

Ah, I see. Thank you! 

 

 

/Kent

Kent.png
Message 8 of 66 (11,057 Views)

Re: EA Play Desktop administator priviledge?

★★★ Apprentice

It's just an annoying bug... Hope it get fixed to smooth the experience.

Message 9 of 66 (11,053 Views)

Game says I need administrator permission to start game and won't start

★★★★★ Newbie

I have EA Beta. I downloaded Command and Conquer Remastered edition. When I try to start the game on Xbox Game pass PC

or EA Beta app it gives me the same message.

 

"Hold up, you need permission.

This game requires administrator privileges to launch."

 

 

I click ok and give permission, it acts like its loading for a second and just stops. I tried restarting both xbox game pass and ea beta

and made sure they were closed in task manager and all that and reopening them and still no luck 

 

When it asks for permission it references my temp folder.I was thinking it might be possible when it downloaded maybe it just put them in

the wrong directory? I have included a picture of what I'm talking about. I have an up to date computer with all updated drivers so there should be no reason why this is doing this. All other NON EA games are playing perfectly fine.

 

Any help would be much appreciated.

 

Message 10 of 66 (10,998 Views)

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