Why is my Madden 23 ea rewards not counting the packs I open

[Bomber3256]

Why is my Madden 23 ea rewards not counting the packs I open

[EA_Darko]

Hey @Bomber3256 for issues with missing items such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a phone or chat adviser:

Click on your product Madden 23

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or call

Darko