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Play List Not Showing Up PS4

by DutchTheHooligan
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Original Post

Accepted Solution

Play List Not Showing Up PS4

[ Edited ]
★★★ Newbie

Whenever I load EA Play, none of the games show up. I don’t know if this is a bug or what it is.

Message 1 of 12 (4,633 Views)

Accepted Solution

Re: Play List Not Showing Up PS4

Community Manager

Hey @DutchTheHooligan in a situation such as this, the first thing to do is ensure that your console and game are fully up to date.

 

If that makes no difference then clearing the cache and powercycling your console is next.


You can do this easily enough by following the steps below:

  1. Press and hold the power button on the front of the Xbox until it turns off completely.
  2. Unplug the power cable from your console and then press and hold the power button on the Xbox a number of times to clear the cache.
  3. Plug your power cable back in and turn your Xbox back on.

If the issue is still there then can you try to reinstall the EA Play app.

 

Let me know how you get on.


Darko

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Message 2 of 12 (4,591 Views)

All Replies

Re: Play List Not Showing Up PS4

Community Manager

Hey @DutchTheHooligan in a situation such as this, the first thing to do is ensure that your console and game are fully up to date.

 

If that makes no difference then clearing the cache and powercycling your console is next.


You can do this easily enough by following the steps below:

  1. Press and hold the power button on the front of the Xbox until it turns off completely.
  2. Unplug the power cable from your console and then press and hold the power button on the Xbox a number of times to clear the cache.
  3. Plug your power cable back in and turn your Xbox back on.

If the issue is still there then can you try to reinstall the EA Play app.

 

Let me know how you get on.


Darko

Darko.png
Message 2 of 12 (4,592 Views)

Re: Play List Not Showing Up PS4

★ Novice

Hi I`m having the same issue on PS4 .

No Play list  and No installed games showing but game trails show.

 

Contacted EA Help yesterday we deleted EA play app and restored it. then updated system software 8.03 also Restored Licenses and restarted ps4 but no luck.

 

Can I please get help?

 

Also is there a way to send downloads from ea play webpage direct to my ps4?

 

Please get back to me asap!

 

Thank you

Regards

 

Message 3 of 12 (3,403 Views)

Re: Play List Not Showing Up PS4

★★★ Newbie
@EA_Darko I'm having the same problem but none of what you said worked on my PS4, neither did reloading licenses nor deleting and installing the app back.
Message 4 of 12 (3,362 Views)

Re: Play List Not Showing Up PS4

★ Novice

Dude I`m still having same issue.EA help told me to do this trouble shooting but never work, I was hoping for someone on this forum from EA to reply for help .

 

 

Message 5 of 12 (3,325 Views)

Re: Play List Not Showing Up PS4

Community Manager

Hey @Iceman-AMD007, if you search for an EA game in the PSN store then you will be able to download and play it from there.


Darko 

Darko.png
Message 6 of 12 (3,284 Views)

Re: Play List Not Showing Up PS4

★ Novice

@thanks dude but how I get play list working in the  EA Play app ?

Message 7 of 12 (3,260 Views)

Re: Play List Not Showing Up PS4

Community Manager

Hey @Iceman-AMD007 the best thing to do is to reinstall the app. I tested it there on my PS4 and it's working as it should. I went ahead and reinstalled it and it is working as it should.

 

Darko

Darko.png
Message 8 of 12 (3,251 Views)

Re: Play List Not Showing Up PS4

★★★ Newbie

Same exact thing here. 

Message 9 of 12 (1,508 Views)

Re: Play List Not Showing Up PS4

★★★ Newbie

This is for PS4 not XBox

 

Message 10 of 12 (1,504 Views)
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