August 2020 - last edited August 2020
Whenever I load EA Play, none of the games show up. I don’t know if this is a bug or what it is.
Solved! Go to Solution.
August 2020
Hey @DutchTheHooligan in a situation such as this, the first thing to do is ensure that your console and game are fully up to date.
If that makes no difference then clearing the cache and powercycling your console is next.
You can do this easily enough by following the steps below:
If the issue is still there then can you try to reinstall the EA Play app.
Let me know how you get on.
Darko
August 2020
Hey @DutchTheHooligan in a situation such as this, the first thing to do is ensure that your console and game are fully up to date.
If that makes no difference then clearing the cache and powercycling your console is next.
You can do this easily enough by following the steps below:
If the issue is still there then can you try to reinstall the EA Play app.
Let me know how you get on.
Darko
March 2021
Hi I`m having the same issue on PS4 .
No Play list and No installed games showing but game trails show.
Contacted EA Help yesterday we deleted EA play app and restored it. then updated system software 8.03 also Restored Licenses and restarted ps4 but no luck.
Can I please get help?
Also is there a way to send downloads from ea play webpage direct to my ps4?
Please get back to me asap!
Thank you
Regards
March 2021
March 2021
Dude I`m still having same issue.EA help told me to do this trouble shooting but never work, I was hoping for someone on this forum from EA to reply for help .
March 2021
Hey @Iceman-AMD007, if you search for an EA game in the PSN store then you will be able to download and play it from there.
Darko
March 2021
@EA_Darko thanks dude but how I get play list working in the EA Play app ?
March 2021
Hey @Iceman-AMD007 the best thing to do is to reinstall the app. I tested it there on my PS4 and it's working as it should. I went ahead and reinstalled it and it is working as it should.
Darko
August 2021
Same exact thing here.
August 2021
This is for PS4 not XBox
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