December 2020
I did have both Xbox game pass ultimate and EA play subscription and both were fine but since they merged I’m missing out on EA play additional content for FIFA 21, is there an issue or do Xbox Ultimate users not get anything from EA play but games?
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December 2020
Hmm, I see. When you have the chance I'd recommend getting in touch with the EA Help team so they can bring up your account and take a look. Unfortunately we don't have the ability to look into missing content here on Answers HQ.
For more information on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook as well, if you prefer.
/Kent
December 2020
Hi @maverickinhio,
FIFA 21 does have some bonuses for EA Play subscribers. For more info check out the FIFA 21 website:
https://www.ea.com/games/fifa/fifa-21/ea-play-subscriber-rewards
Have you not seen any of these added to your account at all?
/Kent
December 2020
Yeah I received the ea access kit and bonus code but ever since it went to EA play and then on to game pass I haven’t received anything, seen on social media that people have been getting stuff. I have the game pass ultimate and my ea play combined with that
December 2020
Hmm, I see. When you have the chance I'd recommend getting in touch with the EA Help team so they can bring up your account and take a look. Unfortunately we don't have the ability to look into missing content here on Answers HQ.
For more information on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook as well, if you prefer.
/Kent
February 2021
im having the same issue, i have just combined both aswel, did u finally get yours sorted?
February 2021
Hey @NAYBOI,
It would be best to reach out to the EA Help team when you've got the chance so they can take a look at your account. The links in my previous post have more details on how you can set up a case with them.
/Kent
February 2021
hey i have already spoke to them, they are looking into it for me. cheers
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