I won an ea play code and I have it on my console but the website says I don't

[Zaska6light]

Last night I won one of the ea play PS4 and I have redeemed it but on the website it is not letting me have the free stuff or even saying that I own ea play

[EA_Aljo · Accepted solution]

Hi there, @Zaska6light.

Are you sure the code was redeemed on the right account? I'm not seeing an EA Play subscription on the one you're posting with. Do you have any other email addresses you can try logging in with to see if there's another account?

[EA_Aljo · Accepted solution]

Hi there, @Zaska6light.

Are you sure the code was redeemed on the right account? I'm not seeing an EA Play subscription on the one you're posting with. Do you have any other email addresses you can try logging in with to see if there's another account?