Fifa21 online play

[Silver1CSM]

Hi, trying to play FIFA 21 online on ps4 but I can't seem to log on to ea servers. It starts with the ✓ if you agree and press NEXT then it asks me for my email, this is where I get stuck. I enter my email and... can't press the next button!?...it just won't go passed that. 

[EA_Darko]

Hey @Silver1CSM are you seeing an error message of any kind at this point?

Darko 

[Silver1CSM]

No, it just won't let me get passed entering the Email...it won't let me press the next button.

[EA_Darko]

Hey @Silver1CSM it looks like there may not be an EA account linked to that address.

Have you checked the email to ensure that it is lined and you are using the correct one.

Darko 

[Silver1CSM]

I do have an EA account created with this email. 

[EA_Darko]

Hey @Silver1CSM for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[bcfa351093f132a5a291d29662cc3d71]

https://www.youtube.com/watch?v=PD4NUzi6AGE

Hi, I had exactly the same problem. the boy from the help center tried to help, but failed. I watched this video and now everything is ok. Success!