Ea play hub isn’t compatible with Xbox series X

by KamPetty
Reply

Original Post

Re: EA play does not work on PS5

★★★ Newbie

this!, I got ultimate pass on my xbox that gives me EA play and I just linked my psn account with it, but I cant access any games on my ps5 knowing that im paying for this service and I already linked my psn account on my EA account. What am I doing wrong ?

Message 21 of 150 (81,135 Views)

Re: why isn't my ea play hub connecting on my ps4

★★★ Newbie
@EA_Darko What a useless answer...
Message 22 of 150 (9,122 Views)

Ea play hub isn’t compatible with Xbox series X

★★★ Newbie

My Ea play hub is saying it isn’t compatible with the Xbox Series X is there an fix?

 

Message 23 of 150 (18,109 Views)

Re: Ea play hub isn’t compatible with Xbox series X

Community Manager

Hey @KamPetty there is no EA Play app on Xbox Series X|S devices

 

The EA Play hub app is not necessary to enjoy the benefits of EA Play. If you're looking for ways to play the games included or claim your 10-hour trials for popular games such as FIFA 21 or Madden 21 on an Xbox Series X|S console, go to the Store and search for your game. Then select the game desired from the search results and click on the "Free Trial with EA Play" button on the game description page. To access the entire EA Play library, go to My Games & Apps > Full library > EA Play.

 

Darko 

Darko.png
Message 24 of 150 (18,076 Views)

EA Play hub PS4 problem

★★★ Newbie

I subscribed to ea play on Playstation 4. I downloaded the ea play hub. Only the arrow keys work in the application. Other keys do not respond. The X key works only in the spotlight wiev game section. It doesn't react on all other options. I would like your help to solve the problem. Thanks.

Message 25 of 150 (12,973 Views)

Re: EA Play hub PS4 problem

Community Manager

Hey @Honor1453, Sony recommends trying the following steps for issues such as this:

Restart your console:

  • Turn off your console and then turn it back on.

Make sure your game software is up to date:

  • Go to the PlayStation home screen. 
  • Highlight the game you're playing and press the Options button on your controller.
  • Select "Check For Update" and install any updates that are available.

Make sure your PS4's system software has the most recent update:

  • Select Settings at the top of the PlayStation home screen.
  • Choose "System Software Update" and allow any system updates to install.
  • Reboot your PlayStation 4.

Clear your PS4's cache:

The PlayStation 4 doesn't actually have a cache to clear. That said: It never hurts to power down/power up your console if you're encountering performance issues in the console. 

  1. Press and hold the PlayStation button on your controller. 
  2. Select "Turn Off PS4". 
  3. Let the PlayStation 4 to fully power down and wait for 10 to 20 seconds.
  4. Restart the PlayStation 4. 

 

 Uninstall/reinstall your game: 

  • So you're still having problems? OK, you may want to think about uninstalling/reinstalling the game experiencing the error. 
    • Before you do this, upload your save game to the cloud (or to a USB storage device). That way you won't lose your progress and have to start over once you've reinstalled.
    • OK, once you're ready to uninstall your game data from the console, follow this guide SCEA put together over at their official site.

Reinstall the original hard drive:

  • This is only if you have upgraded your PS4's hard drive (read: replaced it with a larger one). Sony suggests re-installing the original hard drive that came with the console. 


If none of these steps have helped, you should reach out to PlayStation Support.

 

Darko 

Darko.png
Message 26 of 150 (12,931 Views)

Re: EA play does not work on PS5

★★★ Newbie

It does not work cross platforms

 

Message 27 of 150 (73,442 Views)

Does Subscribe EA Play possible on PS5 platform?

Not applicable

I'm very new about console world. It may be a very simple question but also very tricky for me.

 

I'd like to ask: If I Subscribe for EA Play, can I play these games on my PS5? I saw only PS4 is written in all the information boxes.

 

https://www.playstation.com/tr-tr/games/ea-play/

Message 28 of 150 (69,291 Views)

Re: Does Subscribe EA Play possible on PS5 platform?

★★★ Novice
@mrcrowleyozz13 Yes, it does. As per https://help.ea.com/en/help/ea-play/ea-play-for-playstation/

> PlayStation 5
There’s no EA Play Hub app for PlayStation 5. To download a game or early trial, search for the one you want to play in the PlayStation Store from your PlayStation 5 and download it from there.

See what games are available with EA Play on ea.com.
Message 29 of 150 (65,332 Views)

Re: EA play does not work on PS5

[ Edited ]
★★★ Newbie

@Rikaelus  Same here, 5 months later. This is one of the first google results. Keep thinking I must be missing something.

Message 30 of 150 (65,056 Views)

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